Last Updated: January 16, 2024
Caller ID Name & Location is committed to protecting the privacy and personal information of users who use its mobile application. The service is designed to empower consumers, deter illegal and fraudulent calling activities, and enhance connectivity by reducing risks associated with malicious or misleading activities.
Caller ID Name & Location offers features such as reporting and blocking spam to add numbers to a personal or regional spam call list, live caller ID and spam detection that displays the caller's name and flags spam numbers, and a number search (reverse lookup) function allowing individuals, including non-registered users, to identify callers and check for spam reports on Caller ID Name & Location's platform.
The features are designed to address deceptive and abusive practices, enhancing consumer privacy and industry accountability.
This privacy policy details how Caller ID Name & Location collects and uses information from users of its service. It is integrated with the Terms of Use and other policies, which may be updated occasionally. Caller ID Name & Location emphasizes respect for user privacy, striving to uphold high standards in protecting personal data. Personal Data or Personal Information is defined as any data that can uniquely identify an individual, either alone or in combination with other information. This policy serves as a comprehensive guide but includes certain provisions specific to certain jurisdictions, like GDPR-related legal bases for data processing. Users are encouraged to thoroughly read the policy to understand how their personal data is handled and their associated rights.
Caller ID Name & Location Personal Information Collection Overview
Caller ID Name & Location collects and stores personal information in the following situations:
1. App Browsing: When you visit and browse our application.
2. Website Interaction: Any interaction or engagement with their website.
3. Account Creation and Login: When you create an account and log in to their services.
4. Caller Identification: When you use their services to identify who called you.
5. Contact and Requests: When you contact Caller ID Name & Location or submit any requests.
App Interaction: Using or interacting with their mobile application or any other licensed software.
1. Caller ID Name & Location Data Collection Summary
- Collected Information: Includes user-submitted personal data, phone numbers, email addresses, and login details, along with automatically transmitted data such as cookies, analytic tools, and log files.
- Purpose: This data is collected to facilitate website functionality, account creation and login, caller identification features, and sending marketing communications. It's also used for service improvement, personalization, security, and research analytics.
- Legal Basis: Collection is based on user consent, contractual necessity, and our legitimate interest in providing a secure and personalized user experience.
- Third-Party Sharing: Shared with CRM services, spam blocking platforms, cloud storage providers, and analytics platforms.
- Retention and Consequences: Data is retained as per the specific needs of each service and our cookies policy. Non-provision of certain data may limit website functionality, account creation, caller identification features, and access to marketing communications.
a. App Usage and Account Interaction:
- Collected Information: Full name, phone number, email address, payment details, Google/Microsoft login details, phonebook data, geolocation, IP address, device identifiers, and any other information you provide.
- Purpose: For account creation, login, user experience enhancement, identity authentication, fraud prevention, feature access like Name Tag, matching contact information, push notifications, personalizing experience and ads, communication, research, and analytics.
- Legal Basis: Contract performance, consent, and legitimate interest (e.g., sign-up process).
- Third-Party Sharing: Information shared with affiliated companies, professional service providers, and other users for various functionalities like caller ID and directory search. Shared for CRM, technical support, and analytics.
- Retention Period: Stored until no longer needed or until deletion request. Retention duration varies as per data retention laws.
- Consequences of Non-Provision: Limits on account creation, login, app features, registration completion, personalization, and communication.
b. User Contact:
- Collected Information: Full name, phone number, email address, comments, and other provided details.
- Purpose: To process requests and assist with inquiries.
- Legal Basis: Contract performance, legitimate interest in responding to user inquiries.
- Third-Party Sharing: Information shared with cloud platforms for processing.
- Retention Period: As needed or until deletion request. Duration varies according to data retention laws.
- Consequences of Non-Provision: Inability to process requests and respond to inquiries.
2. Sharing of Personal Information
- Business Partners and Affiliates: We share Personal Information with business partners for jointly offered products/services and with our affiliated companies.
- Compliance and Legal Obligations: Shared with regulators, courts, and authorities to comply with laws, respond to legal requests, enforce intellectual property rights, defend against legal claims, or address illegal activities and fraud.
- Corporate Transactions: In the event of a sale, merger, restructuring, bankruptcy, or acquisition, Personal Information may be transferred or disclosed to involved third parties.
- User Consent-Based Sharing: Shared based on user consent for marketing or additional services.
- Rights and Obligations Transfer: In such corporate events, the acquiring entities will assume the rights and obligations regarding your Personal Information as per this policy.
3. Interaction with Third-Party Products:
- Scope: Our Privacy Policy applies solely to information collected by us.
- Third-Party Interaction: Users may interact with third-party websites or services through our service (e.g., external links or APIs).
- Disclaimer: We are not responsible for the privacy practices or content of these third-party services.
- User Responsibility: Users are encouraged to review the privacy policies of third-party sites before sharing personal information.
4. Transfers of Personal Information:
- Access from India: Data access from India is in compliance with the European Commission's Adequacy Decision.
- External Transfers: For transfers of personal information outside the EU/EEA, we ensure contractual protections are in place to safeguard the information.
5. Data Retention
- Personal Information Retention: Your information is kept only for the designated retention period, unless legal or ethical obligations dictate otherwise.
- User-Requested Deletion: To remove your Collected Information from Caller ID App's resources and servers, email iapps.go@gmail.com Your information will be deleted according to privacy laws, but legal obligations might require retaining some information. Note that automated backups might retain a copy of your information in our archives, securely stored and inactive.
- Accuracy of Information: If you find inaccuracies in your information, including Collected Information, email iapps.go@gmail.com for corrections.
- Opting Out of Caller ID App: If you or your contacts don't want your names and phone numbers available through Caller ID App's services, email iapps.go@gmail.com to be unlisted. Once unlisted, Caller ID App won't search for these numbers on its platform, but they may still appear through public resources.
6. User Rights
- Exercise of Rights: Users can exercise their privacy rights by contacting iapps.go@gmail.com. Requests may require identity verification and could incur fees if unfounded or excessive. Processing information already provided by other sources isn't considered a breach of terms.
- Account Deletion: To delete an account, email iapps.go@gmail.com. Public activity may remain visible post-deletion.
7. Children's Information
- Age Limitation: Service not for minors under 16 or below the legal age of consent. We don't knowingly collect data from children and will remove such information if identified.
8. Safeguarding Information
- Security Measures: We implement robust security measures to protect personal information. However, complete security cannot be guaranteed. Users are advised to protect their own information.
9. Log Files
- Usage: Log files are used for analyzing trends, website/app administration, tracking user movement, and gathering demographic information.
10. Use of Analytic and Advertising Tools:
- Google Analytics:
Categories of Data: Device identifiers to collect and store information such as number of sessions per user, session duration, operating system, device models, geography, first launches, and app updates.
Privacy Policy: https://policies.google.com/technologies/partner-sites - Firebase Analytics:
Categories of Data: Google App and audience metrics, to track user actions within the app to improve user experience, collect metrics to analyze feature success, enable features for specific audiences, collect feedback user identifiers to be able to target specific audiences.
Privacy Policy: https://firebase.google.com/support/privacy - Google Admob :
Categories of Data: The data they collect includes app activity, device and network information, approximate location, and demographic data. This information is used for personalized ad targeting, measuring ad performance, preventing fraud, and improving app experiences.
Privacy Policy: https://policies.google.com/privacy?hl=en - Meta :
Categories of Data: This data encompasses demographics, interests, user activity, and even location. They leverage this information for several purposes, including targeted advertising, platform personalization, market research, and internal development.
Privacy Policy: https://www.facebook.com/privacy/policy/?entry_point=data_policy_redirect&entry=0 - AppLovin Corporation :
Categories of Data: They collect data including app activity, device and network information, and demographics. This information is used for personalized ad targeting, measuring ad performance, preventing fraud, and analyzing app usage to improve user experience.
Privacy Policy: https://www.applovin.com/privacy/ - Opensignal :
Categories of Data: They gather data such as app usage, network connectivity, and location. This information is used to provide insights to network operators and app developers, ultimately aiming to improve network performance and app experiences.
Privacy Policy: https://www.opensignal.com/privacy-policy-apps-connectivity-assistant - Yandex.Metrica :
Categories of Data: They collect data including app usage, device and network information, and location. This information is used for web analytics, ad targeting, and improving app functionality.
Privacy Policy: https://metrica.yandex.com/about/info/privacy-policy - AppsFlyer:
Utilized for mobile analytics and marketing insights, collecting data like unique identifiers, device information, and in-app events. Governed by AppsFlyer's terms and privacy policy. - Advertising Partners:
We collaborate with third parties for targeted advertising based on collected data (e.g., IP addresses, mobile identifiers). Users can opt out of sharing personal information with these partners. - Right to Modify Analytics Tools:
We retain the right to make changes to the analytic tools we use.
11. Updates and Amendments
We reserve the right to modify our Privacy Policy at any time and advise frequent review. Significant changes, particularly regarding personal information use, will be notified through the Service or via email, taking effect seven days post-notification. Other updates are effective from their "Last Revised" date. Your continued use of the Service after these changes indicates your acceptance of the new terms.
12. HOW TO CONTACT US
If you have any questions (or comments) concerning this Privacy Policy, you are welcome to send us a contact us request to iapps.go@gmail.com.